Privacy Policy
Last updated: 1 April 2026
1. Information We Collect
When you submit a quote request, we collect: your name, company name, email address, phone number (optional), business location (optional), website (optional), social media handles (optional), and project details. We also collect basic usage data such as IP addresses for rate limiting and security purposes.
2. How We Use Your Information
We use your information to: respond to your quote requests, provide our services, communicate about your projects, improve our website and services, and comply with legal obligations. We do not sell your data to third parties.
3. Data Storage & Security
Your data is stored securely using industry-standard encryption. We use HTTPS for all data transmission. Access to your data is restricted to authorised team members only.
4. Cookies
We use essential cookies for website functionality (admin session). We do not use tracking cookies or third-party advertising cookies. No personal data is stored in cookies.
4a. Mailing List
When you submit a quote or audit request, you may opt in to our mailing list. We only send occasional updates about AI, automation, and business technology. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by visiting stackmate.digital/api/unsubscribe?email=your@email.com. We comply with the Australian Spam Act 2003 — we never send unsolicited commercial emails without consent.
5. Third-Party Services
We may use third-party services for hosting (Vercel), analytics, and payment processing. These services have their own privacy policies and handle data in accordance with their terms.
6. Your Rights
Under the Australian Privacy Act 1988, you have the right to: access your personal information, request correction of inaccurate data, request deletion of your data, and lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact
For privacy-related enquiries, contact us at hello@stackmate.digital. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your privacy has been breached.